Marsh — BenefitsCircle & QoverPro

Voluntary employee benefits and embedded insurance, shipped for household names.

Role: Lead product manager · Company: Marsh · Timeline: November 2019 – November 2021

Overview

I was lead product manager and roadmap owner for two platforms: BenefitsCircle, a voluntary employee benefits product, and QoverPro, Marsh’s embedded insurance platform — owning the stack and the UI/UX of BenefitsCircle’s customer-facing e-insurance website.

What I built

• Large embedded insurance programs for Ashok Leyland, Cleartrip (EzCancel), Shiprocket (Secure Shipment), Bridgestone (BridgeCare), and Amazon (Amazon DSP)
• Three chatbot use-cases productised for digital insurance affinity and voluntary benefits
• Client-facing tech propositions for embedded pet insurance, trip protection, renters insurance, EV charging station insurance, cyber insurance, and personal accident cover

Outcome

Selected into Marsh Asia’s first cohort of 30 Digital Influencers, helping define the region’s digital culture and educate colleagues on emerging consumer and commercial digital solutions.

The deeper dive

Program-specific outcomes and platform screens are coming — placeholder until that write-up is ready.